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E-Mail us : paulthevanman@btinternet.com
TESTIMONIALSLisa Ryan"I have used Mr Kelly's services on two occasions to date for relocation and have found him to provide a quick prompt and effeciant service." Mrs Vivienne Williams "Your two removal men were very helpful and nothing was too much trouble for them."  |
BUSINESS TERMS & CONDITIONS
(PLEASE READ CAREFULLY) TERMS & CONDITIONS 1ST JANUARY 2008 VOLUME OF GOODS & BELONGINGS Quotations are calculated on the goods volume and Information supplied by the customer. If when the goods are collected the volume of goods Exceeds the amount quoted for, a pro rata charge will Be applied for the excess, it may be that some goods Have to be left behind if there is not enough space on The vehicle. Vanmanexpress LTD will not accept any claims for loss or Expenses in these circumstances. If the goods are less volume than estimated no refund Can be given as the space on the delivery vehicle would Have already been allocated. PAYMENTS Deposits can be paid by sending a cheque to our head office 1a spring street Barry cf63 2pa.or by paying directly into our Bank account, (ring for account numbers) no booking dates Can be guaranteed until a deposit has been received, final Balance payments must be made on or before the date of Removal,if a cheque is to be used to pay the final balance We must receive it at least 7 days before the removal, cash Can be paid to the driver in Euros or Pounds (£1.00 is calculated at €1.25) and a receipt will be issued, cheque On delivery will not be accepted as a payment method, if the Cash cannot be found and given to the driver then the goods Will be returned to our store and any costs incurred will be Charged to the customer on top of any outstanding balance Already owing. If the job is cancelled within 7 days of the Intended removal no monies at all will be returned. PACKING & BREAKAGES All claims for shortages, damage or breakages to any goods Must be reported to our head office within 7 days of the Delivery date. No claims whatsoever will be accepted after That date. Unless we are specifically asked to pack items And that service is included separately in our quotation We will not be held responsible for any damage caused To loose items that are inadequately packed or not packed At all it is the customers own responsibility to make sure All items are adequately protected. If an item is correctly packed by ourselves and damage Is caused whilst the goods are in transit then our insurance Will cover such damage. WEIGHT All boxes are assumed to be 20 kgs or less. If weighs more Than 20 kgs and we are not informed about this before Collection a surcharge of £1.00 per kgs will be payable. GOODS IN TRANSIT INSURANCE Any prices quoted for transportation of belongings Includes our goods in transit for all of your belongings Whilst in our care. maximum value of £30.000 is covered For total loss. Any single valuable items must be a separate Insurance cover may be req at an extra cost to the customer Please ring for details’. COLLECTION & DELIVERY ACCESS If there are loading difficulties (for example not been able To park near the collection or delivery points or we have To move goods to or from property with no lift) and we Are not notified of the complication prior to the move An extra cost fee will be chargeable. POT PLANTS Whilst we are happy to transport plants for our clients Every effort will be made when possible to water the Plants we cannot guarantee to keep such plants alive Vanmanexpress LTD will not accept any claims for loss Or damage to such plants. TRAVEL DATES Collection and delivery dates are given by ourselves in good faith at the time of any quotation or subsequent order and we will always do our utmost to complete the work on these dates. Until a customer pays a deposit, no ferry booking will be made and no availability can be guaranteed. Road travel and ferry travel delays can be unpredictable and unavoidable when travelling long distances therefore Van Man Express Ltd will not be held responsible for any delays or accept any claims whatsoever for any delays or any expenses incurred because of any such delays. |
02920 990096 (Cardiff)
01656 630032 (Bridgend)
07867 794460 (Mobile)
01446 701646 (Fax)
